Yadira Hernandez
Tampa,FL
Summary
Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Restaurant
Plant City, Florida
10.2023 - Current
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Organized and restocked supplies to support operations and team productivity.
- Assembled and served meals according to specific guest requirements.
Retail Sales Associate
Burlington
Brandon, Florida
09.2023 - 11.2023
- Assisted customers with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Handled customer complaints in a professional manner.
- Offered suggestions for additional items that may be of interest to customers.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Answered questions about current promotions and resolved issues according to store policies.
- Assessed customer product needs and interests in order to best recommend suitable items.
Education
High School Diploma -
Strawberry Crest High School
Dover, FL05-2023
Certified Surgical Technologist - Surgical Technology
Erwin Technical College
Tampa, FLSkills
- Food Preparation
- Safe Food Handling
- Menu Memorization
- Food Running
- Health Code Compliance
- Customer Service
- Customer Engagement
- Visual Communication
- Self-discipline
- Crew Leadership
- Teamwork and Collaboration
- Time Management
Timeline
Crew Member
McDonald's Restaurant
10.2023 - Current
Retail Sales Associate
Burlington
09.2023 - 11.2023
High School Diploma -
Strawberry Crest High School
Certified Surgical Technologist - Surgical Technology
Erwin Technical College