Yadira Meza Chaparro
Bakersfield
Summary
Dynamic Sales Associate with proven expertise at John's Incredible Pizza Company, recognized for exceptional customer service and relationship building. Skilled in cash handling and conflict resolution, I excel in team collaboration and problem-solving, consistently enhancing customer satisfaction and driving sales success through effective communication and a positive, professional demeanor.
Overview
1
1
year of professional experience
Work History
Sales Associate
John's Incredible Pizza Company
Bakersfield
04.2024 - Current
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained cleanliness of store environment including floors, windows, displays.
- Worked with fellow sales team members to achieve group targets.
- Maintained up-to-date knowledge of store merchandise and policies.
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
- Developed trusting relationships with customers by making personal connections.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Mira Monte High Shcool
Bakersfield, CA05-2023
Bachelor of Business Administration -
California State University, Bakersfield
Bakersfield, CASkills
- Customer service
- Conflict resolution
- Effective communication
- Relationship building
- Store opening and closing
- Sales training
- Cash register operation
- Dining area maintenance
- Positive and professional
- Self-checkout assistance
Languages
English
Professional
Spanish
Professional
Accomplishments
- Recognized By The California Scholarship Federation Honors Organization
Timeline
Sales Associate
John's Incredible Pizza Company
04.2024 - Current
High School Diploma -
Mira Monte High Shcool
Bachelor of Business Administration -
California State University, Bakersfield
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