Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yadira Vieyra-Lopez

Las Vegas,NV

Summary

Experienced pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Proficient relationship-building and multitasking skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
09.2021 - Current
  • Collaborated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Coordinated verification and filling of more than 700 daily prescriptions in a high-volume retail pharmacy environment.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted, measured and compounded medications following standard procedures.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Gained extensive knowledge in data entry, analysis and reporting.

Lead Counter Helper

Panda Express
07.2020 - 10.2021
  • Played an integral role in team-building initiatives, fostering an inclusive and supportive work environment that encouraged collaboration among staff members.
  • Supported cash management duties, accurately handling transactions while adhering to company policies.
  • Assisted in training new team members, ensuring thorough knowledge of products, processes, and procedures.
  • Achieved high levels of cleanliness by consistently following sanitation guidelines and conducting routine inspections of the counter area.
  • Ensured customer satisfaction with prompt attention, addressing concerns, and resolving issues swiftly.

Education

High School Diploma -

Southeast Career Technical Academy
Las Vegas, NV
05.2021

Skills

  • Prescription Filling & Medication Dispensing
  • Data Entry
  • Prescription Interpretation
  • Safe Chemical Handling
  • Pharmacology knowledge
  • Drug Classification Knowledge
  • Insurance processing
  • Inventory Management
  • HIPAA Compliance

Certification

  • CPhT - Certified Pharmacy Technician

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

CVS Pharmacy
09.2021 - Current

Lead Counter Helper

Panda Express
07.2020 - 10.2021

High School Diploma -

Southeast Career Technical Academy

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Yadira Vieyra-Lopez