YADYRA CERVANTES
Mount Vernon
Summary
Willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
Work History
Service Coordinator
Foothills Toyota
11.2007 - Current
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction.
- Managed a high volume of client requests, ensuring timely and effective service.
- Oversaw the scheduling of recalls and oil changes
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
Receptionist
Sims Honda
05.2006 - 10.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Medical Assistant Phlebotomist Certificate -
NorthWest Phlebotomy School
Everett, Wa06-2024
High School Diploma -
Mount Vernon High School
Mt Vernon, WA06-2004
Skills
- Telephone communication
- Accurate recordkeeping
- Notetaking and documentation
- Team leadership
- Goal setting
- Proficiency in office programs
- Multitasking
Timeline
Service Coordinator
Foothills Toyota
11.2007 - Current
Receptionist
Sims Honda
05.2006 - 10.2007
Medical Assistant Phlebotomist Certificate -
NorthWest Phlebotomy School
High School Diploma -
Mount Vernon High School
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