Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Yael Rosas

DeKalb,IL

Summary

Highly motivated with a background in retail sales, skilled in customer service and product knowledge. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.

Overview

1
1
Language
4
4
years of professional experience

Work History

Sales Associate

Goodwill
03.2026 - Current
  • Provided courteous customer service at the register and sales floor to improve the customer experience.
  • Supported customers with inquiries across multiple departments to promote satisfaction.
  • Helped customers choose merchandise and locate sizes.
  • Processed transactions efficiently using a point-of-sale system.
  • Kept store environment clean and organized for shoppers.

Sales Associate

Kohl's
07.2024 - 06.2025
  • Delivered professional and courteous customer service to support customer satisfaction
  • Assisted customers across multiple departments with product inquiries and solutions to enhance their shopping experience
  • Maintained clean, organized, and visually appealing sales floor to enhance customer shopping experience
  • Operated the cash registers and processed transactions

Sales Associate

Kohl's
08.2023 - 01.2024
  • Greeted customers, assisting them in locating products to enhance their shopping experience.
  • Assisted customers in locating merchandise throughout the store.
  • Processed transactions accurately at the point of sale.
  • Replenished stock while organizing displays to ensure product availability and visual appeal.
  • Maintained product displays to ensure visual appeal and organization.

Carts and Baggers

Kuipers Family Farm
08.2022 - 11.2022
  • Collected and organized carts from parking area and efficiently bagged groceries for customers.
  • Guided customers in selecting and transporting their purchases for a positive shopping experience.
  • Collaborated with team members to ensure efficient workflow during peak hours.
  • Restocked and organized merchandise on sales floor to maintain product availability.

Education

Bachelor's Degree - Marketing

NIU
DeKalb, IL
05-2027

Skills

  • Customer service
  • Product display management
  • Time management
  • Team collaboration
  • Communication skills
  • Bilingual proficiency

Accomplishments

Graduated from Bootcamp and AIT for the IL Army National Guard

Languages

Spanish
Native/ Bilingual

Timeline

Sales Associate

Goodwill
03.2026 - Current

Sales Associate

Kohl's
07.2024 - 06.2025

Sales Associate

Kohl's
08.2023 - 01.2024

Carts and Baggers

Kuipers Family Farm
08.2022 - 11.2022

Bachelor's Degree - Marketing

NIU
Yael Rosas