Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yaelin Trejo

Montgomery,AL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

7
7
years of professional experience

Work History

Server

Sol Mexican Restaurant
Pike Road, Alabama
05.2022 - 07.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Took orders accurately and communicated them to kitchen staff promptly.
  • Handled cash transactions and processed payments efficiently at register.
  • Resolved customer complaints swiftly to enhance dining experience.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Server

Wind Creek Casino
Montgomery , AL
05.2022 - 07.2022
  • Delivered drinks promptly to ensure guest satisfaction.
  • Followed health safety guidelines when preparing and serving food products.
  • Delivered drink orders promptly and courteously.
  • Displayed enthusiasm and knowledge about products.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Provided exceptional service to high volume of daily customers.

Telemarketing Coordinator

ASK Telemarketing
Montgomery , AL
04.2018 - 11.2019
  • Analyzed call data to identify trends and improve telemarketing strategies.
  • Scheduled appointments for sales representatives to follow up with interested customers.
  • Resolved customer complaints quickly and efficiently while maintaining professional demeanor.
  • Developed and maintained customer relationships through phone calls, emails, and other forms of communication.
  • Followed up on sales leads through outbound calling.

Education

High School Diploma -

Robert E Lee High School
Montgomery
05-2016

Some College (No Degree) - Finance

Auburn University At Montgomery
Montgomery

Skills

  • POS operation
  • Cash handling
  • Customer service
  • Sales strategies
  • Time management
  • Effective communication
  • Attention to detail
  • Memory retention
  • Foreign language proficiency
  • Positive and professional
  • Team member support
  • Service prioritization

Languages

Spanish
Native/ Bilingual

Timeline

Server

Sol Mexican Restaurant
05.2022 - 07.2025

Server

Wind Creek Casino
05.2022 - 07.2022

Telemarketing Coordinator

ASK Telemarketing
04.2018 - 11.2019

High School Diploma -

Robert E Lee High School

Some College (No Degree) - Finance

Auburn University At Montgomery

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