Yahaira G Isiordia
Yakima ,WA
Summary
Dynamic and results-driven cashier with a proven track record at Dairy Queen Grill & Chill, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and mentoring new staff, while implementing efficient checkout procedures. Committed to maintaining high standards of cleanliness and fostering repeat business through strong interpersonal skills.
Overview
4
4
years of professional experience
Work History
Cashier
Dairy Queen Grill & Chill
Burien Wa
03.2025 - 09.2025
- Collaborated with team members to ensure timely service during peak hours.
- Implemented improvements in checkout procedures to streamline operations.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Charleys Cheesesteaks
Westfield South Center Mall
03.2022 - 08.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and resolved discrepancies promptly.
- Assisted customers with menu selections and provided product recommendations.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels and communicated restocking needs to management.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
No Degree -
Tacoma Online School
Tacoma, WASkills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Order taking
Cash register systems
Product restocking
Staff training
Multitasking and organization
Empathy and patience
Basic math
Online orders preparation
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier
Dairy Queen Grill & Chill
03.2025 - 09.2025
Cashier
Charleys Cheesesteaks
03.2022 - 08.2024
No Degree -
Tacoma Online School