Yahya Mohamed
Boston,USA
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
The Dolben Company, Inc
05.2025 - Current
- Coordinate resident communications regarding renewals, move-ins, move-outs, maintenance requests, and lease documentation.
- Process applications and review income, rental history, and credit documentation prior to management approval.
- Assist with monthly pre-close and closeout procedures.
- Maintain compliance with Fair Housing guidelines and company policies in daily operations.
- Conduct market surveys and track competitor pricing, concessions, and market trends.
- Coordinate resident events and resident engagement initiatives.
- Prepare and issue late letter, notices to quit, and delinquency-related communications in accordance with company policy and lease requirements.
- Exposure to Statement of Deposit Account (SODA) processing and documentation procedures.
Overnight Front Desk Manager
Omni Hotels & Resorts
04.2024 - 08.2025
- Managed overnight front desk operations while ensuring high standards of guest service and safety.
- Performed daily financial audits, balancing accounts and preparing management reports
- Coordinated with housekeeping, maintenance, and security teams to resolve guest and operational issues.
- Trained and supported staff members on customer service and operational expectations.
- Handled guest concerns and escalated issues professionally and efficiently.
Assistant Manager
VPNE Parking Solutions LLC
09.2021 - 03.2024
- Assisted in the recruitment, training, and development of staff.
- Monitored employee performance, and provided feedback to improve customer service.
- Created employee schedules to align coverage with forecasted demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify garage space usage, address discrepancies, and forecast future needs.
Education
Bachelor of Arts - ENGLISH LITERATURE
Southern New Hampshire University
Manchester, NHTimeline
Assistant Property Manager
The Dolben Company, Inc
05.2025 - Current
Overnight Front Desk Manager
Omni Hotels & Resorts
04.2024 - 08.2025
Assistant Manager
VPNE Parking Solutions LLC
09.2021 - 03.2024
Bachelor of Arts - ENGLISH LITERATURE
Southern New Hampshire University