Yailyn Ramirez
Dallas
Summary
Dynamic Sales Consultant with a proven track record at Club Car Wash, excelling in customer relationship management and consultative sales. Leveraged persuasive communication to enhance customer satisfaction and drive repeat business. Skilled in objection handling and CRM, consistently exceeding sales targets while fostering a collaborative team environment.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Club Car Wash
5600 S Buckner Blvd Mesquite,TX 75149 United Sta
07.2025 - Current
- Assisted customers in selecting car wash packages to enhance satisfaction and drive sales.
- Provided product knowledge to educate clients on services and benefits, improving overall customer experience.
- Ensured cleanliness and organization of sales area to enhance professionalism during client interactions.
- Collaborated with team members to streamline operations, ensuring efficient service delivery during peak hours.
- Resolved customer inquiries and complaints promptly, fostering strong relationships and repeat business opportunities.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Customer Service Cashier
Milk and Cream
1929 Greenville Ave Dallas, TX 75206 United State
05.2022 - 08.2025
- Operated cash register efficiently during peak hours.
- Assisted customers in locating products and answering inquiries.
- Processed transactions accurately and handled cash securely.
- Maintained cleanliness and organization of checkout area.
- Learned and adhered to company policies and safety standards.
- Provided support during inventory management tasks as needed.
- Adapted quickly to new procedures and technologies in the role.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
Education
High School Diploma - Real Estates
Dallas College
Dallas, Texas, TXHigh School Diploma -
Uplift Atlas
4600 Bryan St Dallas, TX 75204 United States05.2024
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Persuasive communication
- Community networking
- Consultative sales
- Online marketing
- Sales strategies
- Web technologies and services
Languages
Spanish
Native or Bilingual
Timeline
Sales Consultant
Club Car Wash
07.2025 - Current
Customer Service Cashier
Milk and Cream
05.2022 - 08.2025
High School Diploma - Real Estates
Dallas College
High School Diploma -
Uplift Atlas