Yaimara Moreno
Miami,FL
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
S1 Security
Miami, FL
08.2022 - Current
- Check in Guest for Residents & Food deliveries for Residents
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Prepared daily shift reports and reporting emergencies
- Greeted visitors to provide information and direct to appropriate personnel.
- Manage property Move in and Move out reservations
- Worked with housekeeping and maintenance staff to address and resolve building issues
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Education
High School Diploma -
Heroes De Varsovia
Cuba, Havana07-2003
Skills
- Customer Service
- Front Office Management
- Guest Relations
- Problem-solving skills
- Security awareness
- Administrative Support
- Team Collaboration
- Hospitality services
Timeline
Front Desk Receptionist
S1 Security
08.2022 - Current
High School Diploma -
Heroes De Varsovia
Similar Profiles
Teresa CasasTeresa Casas
Security Supervisor at S1 SecuritySecurity Supervisor at S1 Security
Edduart JimenezEdduart Jimenez
Security Officer at S1 Security GroupSecurity Officer at S1 Security Group
DOMINGO A. TRASSENSDOMINGO A. TRASSENS
Security Site Supervisor at Admiral Security ServicesSecurity Site Supervisor at Admiral Security Services
Lisa McDonaldLisa McDonald
Sr Customer Experience Representative at Ingram MicroSr Customer Experience Representative at Ingram Micro
Stephanie MartinezStephanie Martinez
Law Enforcement Officer at Rome Police DepartmentLaw Enforcement Officer at Rome Police Department