Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yaimy Cabeza

Miami,Florida

Summary

Professional leader prepared for this role with focus on maintaining operational excellence and customer satisfaction. Proven ability to drive team performance and adapt to changing demands, ensuring consistent and reliable results. Expertise in conflict resolution and team collaboration, characterized by proactive and reliable approach. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Overview

2
2
years of professional experience

Work History

Manager on Duty

Super Mart
11.2022 - Current
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

Contabilidad Y Finanzas - Contabilidad

Andes Lujan Vazquez
08.2002

Skills

  • Customer service focus

Timeline

Manager on Duty

Super Mart
11.2022 - Current

Contabilidad Y Finanzas - Contabilidad

Andes Lujan Vazquez

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Yaimy Cabeza