Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yaira Jimenez Bejerano

Fort Myers,USA

Summary

Energetic and customer-focused Retail Associate with one year of experience in fast-paced retail environments, including TJMaxx, Chicanes and Chipotle. Bilingual in English and Spanish, with a proven track record in enhancing customer satisfaction and efficiently handling inventory. Seeking to leverage my experience and bilingual skills to contribute effectively to a dynamic retail team.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

Work History

Sales Associate

TJMaxx
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Waitress

Chicanes Restaurant & Bar
09.2024 - 10.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Answered customers' questions, recommended items, and recorded order information.

Cashier

Chipotle
08.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

GED -

South Florida State College
Avon Park, FL
01.2024

Skills

  • Customer Service
  • Bilingual Communication
  • Cash Handling & POS Systems
  • Inventory Management
  • Team Collaboration
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Sales Associate

TJMaxx
11.2024 - Current

Waitress

Chicanes Restaurant & Bar
09.2024 - 10.2024

Cashier

Chipotle
08.2024 - 09.2024

GED -

South Florida State College
Yaira Jimenez Bejerano