Yajaira Manzilla Amezcua
Modesto,CA
Summary
A dependable woman with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
Work History
Crew Member
McDoanlds
Modesto, CA
02.2022 - Current
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Restocked kitchen supplies including food products and utensils.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained an organized work area to ensure efficient operations.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Education
High School Diploma -
Modesto High School
Modesto, CA05-2023
Medical Assisting
Gurnick Academy of Medical Arts
Modesto, CASkills
- Food Preparation
- Customer Engagement
- Menu Memorization
- Drive-Thru Operations
- Food Running
- Customer Service
- Visual Communication
- Team Contributions
- Safety
- Multitasker
- Adapting
- Bilingual
- Dedication
- Patience
- Responsibility
- Telephone Etiquette
- Problem-Solving
- Teamwork and Collaboration
- Initiative and Self-Motivation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Crew Member
McDoanlds
02.2022 - Current
High School Diploma -
Modesto High School
Medical Assisting
Gurnick Academy of Medical Arts
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