Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yajaira Zarate Oregon

Salisbury,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Shift Lead

Walgreens
09.2022 - Current
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Established positive rapport with customers and staff members alike through strong communication skills.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed cash and credit card transactions accurately using POS software.

Sales Representative

Boost Mobile
01.2019 - 08.2022
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
  • Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

High School Diploma -

Salisbury High School
Salisbury, NC
06.2021

Skills

  • Performance Improvement
  • Team Motivation
  • Conflict Resolution
  • Organizational skills
  • Task prioritization
  • Team leadership
  • Employee training
  • Problem-solving abilities
  • Technical knowledge

Languages

Spanish
Native or Bilingual

Timeline

Shift Lead

Walgreens
09.2022 - Current

Sales Representative

Boost Mobile
01.2019 - 08.2022

High School Diploma -

Salisbury High School

Similar Profiles

CREATE PROFILE
Yajaira Zarate Oregon