Yakebia Bennett
Midland,TX
Summary
Dynamic customer service professional with a strong work ethic and integrity, proven ability to enhance customer satisfaction through effective communication and empathy. Skilled in processing transactions accurately while maintaining a welcoming environment, consistently exceeding service goals and fostering customer loyalty.
Overview
2026
2026
years of professional experience
Work History
Cashier
Raising Cane's Restaurants
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Cashier
McDonald’s
Midland, TX
03.2025 - 06.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Legacy High School
Midland, TX05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Product restocking
Timeline
Customer Service Cashier
McDonald’s
03.2025 - 06.2025
Cashier
Raising Cane's Restaurants
Legacy High School