Yakub Jama
Champlin,MN
Summary
Dynamic professional with a proven track record in customer relationship building and efficient cash handling, honed at Borama Mobile. Excelled in improving package handling efficiency at Durdur and enhancing customer satisfaction at Soma Mover. Skilled in Microsoft applications and interpersonal relationship building, demonstrating a unique blend of technical and soft skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Sales Associate
Borama Moble
02.2017 - 01.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Selling phones,laptops electronic devices Etc
Package Handler
Durdur
02.2022 - 09.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Store Associate
Soma Mover
10.2024 - 11.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Education
Bachelor of Arts - History And Geography
Amoud University
Broom Somalia09-2021
Skills
- Organization
- Problem-solving acumen
- Active listening techniques
- Time management mastery
- Basic math skills application
- Computer literacy fundamentals
- Interpersonal relationship building
- Patience and empathy demonstration
- Microsoft applications proficiency
- Problem-solving abilities
Languages
Somali
Native or Bilingual
English
Full Professional
Arabic
Full Professional
Timeline
Store Associate
Soma Mover
10.2024 - 11.2024
Package Handler
Durdur
02.2022 - 09.2024
Sales Associate
Borama Moble
02.2017 - 01.2022
Bachelor of Arts - History And Geography
Amoud University
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