Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yalmaries Torres Montanez

Detroit,MI

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Skilled full service shopper competent in handling high volumes of both listed and pre-organized orders. Expert in using shopping platforms to manage deliveries and optimize routes. Dedicated to achieving strong customer satisfaction scores and repeat business.

Customer-focused Instacart Shopper with several years of personal shopping experience, including in-store product selection and delivery. Detail-oriented and fast-moving retail expert with proven success at communicating effectively with customers and winning repeat business. Committed to selecting and delivering exact products customer need on time and in perfect condition.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Very good with kids, very passionate,very patient & professional.

Overview

8
8
years of professional experience

Work History

Shopper

Instacart
Detroit, MI
07.2022 - Current
  • Assisted customers in selecting desired merchandise and provided product knowledge.
  • Processed payments and returns accurately and promptly.
  • Maintained a clean, organized work area to ensure customer satisfaction.
  • Ensured compliance with safety protocols while handling large volumes of merchandise.
  • Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.

Cashier

Family Dollar
Detroit, MI
12.2021 - 06.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Teaching Assistant

Starfish
Detroit, MI
08.2021 - 12.2021
  • Assisted teachers in creating lesson plans and providing instructional materials.
  • Supervised students in the classroom, cafeteria, hallways and playgrounds.
  • Developed positive relationships with parents and guardians of students.
  • Maintained a safe environment for all students while adhering to school policies and procedures.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Supervised children and participated with children in activities.

Industrial Cleaner

Ford
Detroit, MI
01.2017 - 12.2021
  • Assisted in the set up of workstations for new employees by providing needed tools and materials.
  • Inspected all areas to ensure compliance with safety standards.
  • Ensured that hazardous waste was disposed of safely in accordance with company policies.
  • Transported waste materials from designated areas to disposal sites or other designated locations for proper disposal.
  • Provided support during plant shutdowns and start-ups as required.
  • Followed all safety protocols when operating machinery or working at heights.
  • Cleaned restrooms and bathrooms including sinks, toilets, showers and urinals.
  • Utilized various hand tools such as brooms and mops while performing duties.
  • Trained new personnel on safety procedures and best practices for cleaning operations.
  • Performed routine maintenance on cleaning equipment and supplies, such as mopping floors, vacuuming carpets, emptying trash cans, dusting surfaces and washing walls.
  • Maintained cleanliness of industrial areas by sweeping, scrubbing and polishing floors.

Cashier

E&L Supermercado
Detroit, MI
11.2016 - 12.2017
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Education

High School Diploma -

Berwind Superior
Puerto Rico
05-2013

Skills

  • Store maintenance
  • Stock replenishment
  • Point of sale systems
  • Merchandise presentation
  • Shelf Stocking
  • Strong Work Ethic
  • Returns and exchanges
  • Relationship Building
  • Online Order Processing
  • Planning and Organization
  • Customer Service
  • Accurate money handling
  • Flexible Schedule
  • Mobile ordering understanding
  • Delivery organization
  • Online ordering familiarity
  • Delivery Management
  • Shopping management
  • Delivery procedures

Timeline

Shopper

Instacart
07.2022 - Current

Cashier

Family Dollar
12.2021 - 06.2022

Teaching Assistant

Starfish
08.2021 - 12.2021

Industrial Cleaner

Ford
01.2017 - 12.2021

Cashier

E&L Supermercado
11.2016 - 12.2017

High School Diploma -

Berwind Superior
Yalmaries Torres Montanez