Yameen Khalid

• Provided Level 1 technical support for security tools, user access, and system issues.
• Monitored and escalated security alerts to higher-level teams when needed.
• Organized, maintained, and securely stored large volumes of team data and documentation using SharePoint.
• Assisted with data entry and validation to support security analysis and reporting.
• Created clear documentation and process guides, using AI tools to streamline workflows and improve data accuracy.
• Worked with IT and cybersecurity teams to help improve the company’s security systems.

• Reviewed and updated documentation, ensuring accuracy and compliance.
• Maintained organized digital and physical records for documentation and insurance claims.
• Processed insurance claims and payments, resolving discrepancies to ensure accurate billing.
• Coordinated administrative support for pharmacy operations, scheduling, and managing documentation.

Math Department

• Tracked student progress and session attendance in digital records for departmental use.
• Provided academic support while maintaining accurate logs of tutoring sessions and outcomes.
• Coordinated with faculty and staff to ensure proper scheduling and communication with students.

Information Technology Department

• Updated user accounts, reset credentials, and maintained system access logs.
• Entered and managed user account data, ensuring accurate provisioning, and timely deactivation..
• Performed basic maintenance and logged updates on campus printers and equipment.