Yamell Howze
Milwaukee,WI
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
5
5
years of professional experience
Work History
GM/Cafe Manager
Interurban Cafe
Mequon, WI
01.2024 - Current
- Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
- Developed and implemented strategies to improve operational efficiency, customer satisfaction, and profitability.
- Analyzed financial data such as budget reports, sales records, profit and loss statements. to identify areas for improvement or growth potential.
Operations Manager
Bowlero Corp
Milwaukee, WI
03.2022 - 01.2024
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
GM
Chuck E Cheese
West Allis, WI
10.2019 - 03.2022
- Prepared monthly financial reports summarizing business operations for senior management review.
- Analyzed financial data such as budget reports, sales records, profit and loss statements. to identify areas for improvement or growth potential.
Education
Bachelor of Science - Business Administration And Management
WCTC
Pewaukee, WI05-2014
Skills
- Operations Management
- Human Resources Management
- Business Analysis
- Organizational Development
Timeline
GM/Cafe Manager
Interurban Cafe
01.2024 - Current
Operations Manager
Bowlero Corp
03.2022 - 01.2024
GM
Chuck E Cheese
10.2019 - 03.2022
Bachelor of Science - Business Administration And Management
WCTC
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