Yamil Batiz
Chick-fil-A
Del Rio,TX
1
Language
1
Certification
Dedicated Front-of-House Employee delivering exceptional customer service in high-volume environments. Developed strong communication and interpersonal skills while managing multiple tasks and ensuring guest satisfaction. Focused on transitioning into a new field to effectively utilize and expand versatile skills in project management, problem-solving, and collaboration.
Work History
Front of House Employee
3 Months- Provided exceptional customer service in high-volume environment, ensuring positive dining experiences.
- Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
- Collaborated with team members to streamline service processes, improving overall efficiency during peak hours.
- Maintained cleanliness and organization of front-of-house areas to enhance guest satisfaction.
- Implemented suggestions for menu presentations, enhancing visibility and appeal of offerings.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Helped guests at tables when in need of assistance.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Brewed coffee and tea and changed out drink station syrups.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Education
High School Diploma
Skills
Customer service
Guest engagement
Complaint handling
Problem-solving
Teamwork
Team player attitude
Multitasking
Time management
Clear communication
Conflict resolution
Customer awareness
Strong work ethic
Workplace presentation
Bilingual communication
Certification
- I received a certificate for graduating the CBP Explorers Academy.
- I achieved a level 2 security officer training certificate.
- I achieved a certificate to the promotion of supervisor by the CBP Explorer Program.
- I received a certificate for completing CPR training.
Languages
Spanish
Native or Bilingual
Timeline
Front of House Employee
Chick-fil-A
07.2025 - 10.2025Read More
Del Rio High School
High School Diploma
Read More