Yamil Rodriguez
New York,NY
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
Work History
Supervisor
DocGo/Ambulnz
New York, NY
06.2023 - Current
- Oversee on-site medical team, Monitor arrivals, break time, & departures of the employees
- Keep track of supply usage and replenishment, Provide corrective action notices to employees, when necessary
- Conduct training sessions with new employees, Operates test systems proficiently
- Minor troubleshooting of test systems and takes appropriate action according to predetermined protocols
- Notifies appropriate supervisory personnel
- Follows established policies and procedures for quality control performance and documentation
- Identifies problems that may adversely affect test performance or reporting of test results and takes appropriate action by notifying the Manager
- Follows all safety, infection control, and OSHA Blood Borne Pathogen guidelines
- Participates in departmental performance improvement training.
Operations Lead
DocGo/Ambulnz
New York, NY
06.2021 - 06.2023
- Oversee shipment tracking data entry Account Customer Services
- Pick -up and drop-off vaccination supplies at launch base
- Maintain company vehicles up to standard of DocGo vehicle protocol
- Respects and maintains the confidentiality of information relative to the patient and
- Collaborated with management on departmental policies development and implementation
- Planned, scheduled, and assigned work activities for personnel
- Trained, coached and mentored team members to foster a highly productive work environment.
Business Development Intern
CareerIn Tech Society
Potsdam, NY
01.2022 - 09.2022
- Contributes to the growing network of the start-up company through reaching out to and negotiating with potential clients and business partners
- Managing company projects while liaising with a team
- Developing key skills and experiences in working remotely whilst navigating barriers such as communication, time-zone and cultural differences
- Conducts market research and analysis and presents findings to supervisor
- Attended industry events and conferences to attract potential customers and increase brand awareness
- Developed strong relationships with clients to grow business networks.
Manager
McDonalds
New York, NY
07.2020 - 05.2022
- Up-sold additional menu items, beverages and desserts to increase restaurant profits
- Took necessary steps to meet customer needs and effectively resolve food or services issues
- Correctly received orders, processed payment and responded appropriately to guest concern
- Served orders to customers at windows drive-thru, counter and tables
- Resolved guest complaints promptly and professionally & operating a cash register
- Utilized strong analytical and problem-solving skills to address operational issues
- Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
Sales Associate
Abercrombie & Fitch
White-Plains, NY
03.2019 - 07.2020
- Design-and set up advertising signs and display of merchandise on shelves, counters or tables
- Itemize and total customer merchandise selection at checkout counter, using cash register and accept cash or charge card for purchases
- Welcomed customers into the store and helped them locate items and alerted customers to upcoming sales events and promotions
- Stocked and replenished merchandise according to store merchandising layouts
- Met merchandising standards by keeping store stocked and products faced.
Teacher Assistant
Our Lady Queen of Angel
New York, NY
10.2016 - 08.2019
- Worked with a small group after school to help cement basic alphabet, phonics and math skills
- Created lesson plans with differentiated instruction, allowing each child to achieve individual learning goals
- Communicated progress of children to parents/guardians
- Helped teachers develop lesson plans and curriculums for classroom instruction
- Developed strategies to meet needs of students with variety of disabilities
- Taught socially acceptable behavior, employing behavior modification or positive reinforcement techniques
- Communicated progress of children to parents/guardians.
Education
Bachelor of Science - Business Administration
SUNY Potsdam
Potsdam, NY03.2022
Skills
- Schedule Development
- Inventory Control
- Strategic Planning
- Data Analytics
- Staff Management
- Project Management
- Training and Development
- Waste Reduction
- Training and Mentoring
- Staff Discipline
Accomplishments
- SUNY Potsdam President's list member, 05/2019
- SUNY Potsdam Dean's list member, 01/2019
- Excellence in Student Government, urban assembly, 06/2018
- Richard Kahan Resilient Scholar, 06/2018
Education Certifications
- Great Communication Skill
- Ability to Work under Pressure
- Fluent Span/English
- Time Management
- Conflict Resolution
- Leadership
- Adaptability
- PC Proficient
- Good Critical Thinking
- Customer services
Timeline
Supervisor
DocGo/Ambulnz
06.2023 - Current
Business Development Intern
CareerIn Tech Society
01.2022 - 09.2022
Operations Lead
DocGo/Ambulnz
06.2021 - 06.2023
Manager
McDonalds
07.2020 - 05.2022
Sales Associate
Abercrombie & Fitch
03.2019 - 07.2020
Teacher Assistant
Our Lady Queen of Angel
10.2016 - 08.2019
Bachelor of Science - Business Administration
SUNY Potsdam
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