Yamilee Hernandez
Cudahy,CA
Summary
Responsible professional willing to go extra mile to assist others with solving problems. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Kaiser Permanente
03.2023 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed all tasks in compliance with company policies and procedures
Helper Coordinator
YMCA Camp Campbell
05.2022 - 08.2022
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Gathered and organized materials to support operations.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
Education
High School Diploma -
Legacy High School
South Gate, CA05.2024
Skills
- Office Organization
- Inventory Control
- Hospitality Services
- Customer Service
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist
Kaiser Permanente
03.2023 - 08.2023
Helper Coordinator
YMCA Camp Campbell
05.2022 - 08.2022
High School Diploma -
Legacy High School
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