Yamilex Marte
New York,NY
Summary
Healthcare professional with a strong background in optimizing patient scheduling and managing medical records. Demonstrated ability to improve office workflows and enhance patient communication, fostering a collaborative environment that adapts effectively to dynamic healthcare needs.
Overview
10
10
years of professional experience
Work History
Medical Secretary
Columbia University Irving Medical Center
New York, NY
01.2026 - Current
- Optimized patient scheduling and appointment coordination for efficient clinic operations.
- Ensured accuracy and compliance in maintaining electronic health records.
- Coordinated physician schedules for multiple providers, ensuring timely and accurate appointment management.
- Executed prior authorization requests for medical procedures, streamlining patient access to necessary care.
- Conducted follow-up calls to patients for appointment reminders and care instructions.
- Enhanced communication between patients and healthcare providers, promoting effective care coordination.
Medical Receptionist
Global Fertility & Genetics
New York, NY
07.2024 - 06.2025
- Implemented improvements in front desk processes, reducing patient wait times during peak hours.
- Trained new staff on office protocols and use of scheduling software to ensure operational consistency.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Medical Receptionist
Reside Health
New York, NY
05.2023 - 06.2024
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Informed patients of financial responsibilities prior to rendering services.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Medical Receptionist
Libby Buscemi, MD
New York, NY
06.2022 - 04.2023
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Handled sensitive information with confidentiality and discretion.
Patient Care Coordinator
Scot Bradley Glasberg, MD
New York, NY
04.2020 - 05.2022
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Protected patients by observing strict HIPAA guidelines.
Supervisor
Metropolitan Drugs
New York, NY
02.2017 - 03.2020
- Maintained accurate records related to drug orders, deliveries, returns, recalls, waste disposal.
- Evaluated existing systems used within the pharmacy environment and recommended improvements as necessary.
- Monitored inventory levels of pharmaceuticals and other supplies to ensure adequate stock is available at all times.
- Participated in developing departmental budgets and monitored expenses against budget projections.
- Communicated regularly with physicians regarding medication orders and patient needs.
- Developed standard operating procedures for the pharmacy operations team.
Education
Some College (No Degree) - Medical Assistant
Mandl School of Allied Health
New York08-2022
Associate of Arts - Education
Bronx Community High School
Bronx, NY06-2020
High School Diploma -
New Heights Academy Charter School
New York, NY06-2017
Skills
- Insurance Verification
- Prior Authorization
- Records Management
- Microsoft Office
- Patient Relations
- Office Administration
- HIPAA Guidelines
- EMR Systems: Epic, eClinicalWorks, PatientNow, eIVF, AthenaHealth
- Payment collection
- Proficient in Microsoft Word, Excel, Powerpoint
- Documentation and recordkeeping
Languages
Spanish, Full Professional
Timeline
Medical Secretary
Columbia University Irving Medical Center
01.2026 - Current
Medical Receptionist
Global Fertility & Genetics
07.2024 - 06.2025
Medical Receptionist
Reside Health
05.2023 - 06.2024
Medical Receptionist
Libby Buscemi, MD
06.2022 - 04.2023
Patient Care Coordinator
Scot Bradley Glasberg, MD
04.2020 - 05.2022
Supervisor
Metropolitan Drugs
02.2017 - 03.2020
Some College (No Degree) - Medical Assistant
Mandl School of Allied Health
Associate of Arts - Education
Bronx Community High School
High School Diploma -
New Heights Academy Charter School