Java
Yamin Alshayeb
Undergraduate In Computer And Electrical Engineering
Charlotte,NC
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Le Kebab Grill
07.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Crew Lead
AMC Theaters
06.2022 - 12.2022
- Crew lead helped lead new workers with their shifts
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Dishwasher
Sweet Spot Diner
10.2021 - 11.2021
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Followed supervisor instructions to complete tasks on time.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
Education
Cox Mill High School
Concord, NCundefined
Mallard Creek Highschool
Charlotte, NCNo Degree - Computer Engineering, Electrical Engineering
University of North Carolina At Charlotte
Charlotte, NC 05.2001 -
Skills
Strong Work Ethic
Safe Food Handling
Guest Engagement
Hospitality service expertise
Cash Handling
Exceptional customer service
Memory retention
Daily specials memorization
Professional Appearance
Sales Techniques
Service prioritization
Degrees
High School Diploma, 06/2024
Gpa - Weighted
3.8913
Activities
- DECA VP Career and Development, Fall 2022 - Present, atibad.bethea@cms.k12.nc.us
- Varsity Wrestling, Winter 2020 - Spring 2021, Coach Email not found
Volunteer Experience
- Deca Street Clean Up, 2022-2023, Helped pick up trash along roads in Charlotte, NC
- Rising Freshmen Computer Science and AP Introduction, Spring 2023, Presented the topic of AP classes to rising high schoolers and showed examples of computer science applications
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved customer satisfaction through effectively helping with understanding..
Software
Python
C
Microsoft Excel
Languages
Arabic
Professional Working
English
Native or Bilingual
Spanish
Limited Working
Interests
Intrested in expaning my work place communicaton skills
Intrested in working with groups to succefully complete tasks
Personal Training
Personally and healthily lost 70+ pounds and used my knowledge to assist others in creating workout plans and diet plans
Timeline
Server
Le Kebab Grill
07.2024 - Current
Crew Lead
AMC Theaters
06.2022 - 12.2022
Dishwasher
Sweet Spot Diner
10.2021 - 11.2021
No Degree - Computer Engineering, Electrical Engineering
University of North Carolina At Charlotte
05.2001 -
Cox Mill High School
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Mallard Creek Highschool