Yancy Quintanilla
Miami,FL
Summary
Experienced with managing surgery schedules, ensuring all appointments are accurately coordinated and communicated. Utilizes strong organizational skills to handle multiple tasks efficiently and maintain smooth operations. Track record of effective communication and patient interaction, ensuring high level of service and satisfaction.
Overview
16
16
years of professional experience
Work History
Surgery Scheduler 2
Slyvester Comprehensive Cancer Center
Miami, FL
01.2025 - Current
- Oversaw surgical scheduling processes by collaborating with patients, surgeons, operating rooms, and support staff. Managed confirmation of surgeon and facility availability. Administered updates to procedures in electronic health record (Epic) and scheduling systems. Proactively identified and resolved scheduling conflicts to ensure seamless operations.
- Managed multiple responsibilities simultaneously while maintaining focus on priority tasks in fast-paced environments.
- Achieved efficient timekeeping management through effective supervision of Kronos system. Enhanced team understanding of medical terminology and surgical procedures, leading to improved operational efficiency.
- Scheduled surgical procedures, coordinating with medical staff and patients to ensure seamless operations.
- Managed patient records using electronic health record systems, enhancing accessibility and accuracy of information.
Clinical Assistant
Slyvester Comprehensive Cancer Center
Miami, FL
09.2023 - 01.2025
- Greet patients upon arrival, verify patients' information with EPIC. Check patients into appointments as well as helping them navigate throughout the hospital. Assist patients with questions or concerns. Receive documents, films, CDs, send faxes, emails, scan and copy documents.
- Assist in receiving phone calls and responding to inquiries from visitors.
- Order supplies to distribute, sort and store within the clinic.
- Assisted in patient intake processes, ensuring accuracy in data collection and documentation.
- Coordinated appointments and managed scheduling for oncology consultations and treatments.
Administrative Assistant
E&M Landscaping, LLC
07.2010 - 08.2023
- Assisted clients by providing information and resolving their complaints.
- Assisted in preparing forms and manuals for accounting and bookkeeping staff. Supported daily office operations and activities.
- Coordinated executive schedules, managing appointments and travel arrangements for optimal time efficiency.
Education
Associate of Arts - Health Services Administrative
Miami Dade College
Miami, FL08-2026
Medical Billing and Coding
FVI School of Nursing and Technology
06.2023
Skills
- Schedule coordination
- HIPAA compliance
- Obtaining authorizations
- Teamwork orientation
- Calendar management
- Checking in patients
- Office administration
- EHR systems expertise
- Scheduling expertise
- Patient scheduling
Languages
Spanish
Native or Bilingual
Timeline
Surgery Scheduler 2
Slyvester Comprehensive Cancer Center
01.2025 - Current
Clinical Assistant
Slyvester Comprehensive Cancer Center
09.2023 - 01.2025
Administrative Assistant
E&M Landscaping, LLC
07.2010 - 08.2023
Medical Billing and Coding
FVI School of Nursing and Technology
Associate of Arts - Health Services Administrative
Miami Dade College