Yandel Perez
Lemon Grove,California
Summary
I've really appreciated my time at my last property but I now feel as if I'm ready to grow else where. In my time in hospitality I have developed a great skill of communication, through that I am able to ensure the guest experience is personable, sincere and well accommodated. Also, due to the heavy arrival/departure dates with low staffing, I have become very comfortable and responsive under pressure. I'm very excited to experience a new environment with much more to learn.
Overview
2
2
years of professional experience
Work History
Hotel Front Desk Agent
Wyndham San Diego Bayside
San Diego, CA
01.2023 - Current
- Greeted walk-in and phone guests, determining interests and needs.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Pizza Server
Coney Island Pizzeria
Poway, CA
08.2022 - 12.2022
Education
High School Diploma -
El Cajon Valley High School
El Cajon, CA06-2022
Skills
- Guest Relations
- OperaCloud
- Eager to take initiative
- Problem-solving and Deescalation skills
- Invoicing and Billing
- Professional Demeanor
Timeline
Hotel Front Desk Agent
Wyndham San Diego Bayside
01.2023 - Current
Pizza Server
Coney Island Pizzeria
08.2022 - 12.2022
High School Diploma -
El Cajon Valley High School
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