Dynamic Sales Associate excelling in customer service. Reliable and goal-oriented, committed to continuous improvement.
Overview
1
1
year of professional experience
Work History
Sales Associate
Plato’s Closet
Duluth, GA
06.2024 - 03.2025
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash and card transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Referee
I9 Sports
Johns Creek, GA
03.2024 - 07.2024
Promoted good sportsmanship among players.
Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
Navigated difficult situations using effective communication and explanation of game rules.