Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yaneli Rodriguez

Lawrenceville ,GA

Summary

Dynamic Sales Associate excelling in customer service. Reliable and goal-oriented, committed to continuous improvement.

Overview

1
1
year of professional experience

Work History

Sales Associate

Plato’s Closet
Duluth, GA
06.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash and card transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Referee

I9 Sports
Johns Creek, GA
03.2024 - 07.2024
  • Promoted good sportsmanship among players.
  • Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Kept track of time and scores during games

Education

Discovery High School
Lawrenceville, GA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Plato’s Closet
06.2024 - 03.2025

Referee

I9 Sports
03.2024 - 07.2024

Discovery High School