Yanet Cantu
Mission,TX
Summary
Accomplished professional with expertise in customer service and food preparation, honed at Laredo Taco. Adept at conflict resolution and team collaboration, ensuring high-quality standards. Successfully resolved 95% of customer complaints at Ubiquity Global Services, enhancing satisfaction. Bilingual communicator with a proven track record of maintaining excellence in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Kitchen Staff Member
Laredo taco
Mission, TX
02.2024 - 04.2025
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Responded promptly to customer complaints regarding food quality or service issues.
- Consistently maintained high standards of personal hygiene during shifts.
- Performed other related duties as assigned by supervisor.
Representative
Ubiquity Global Services
Sharyland , TX
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
- Attended regular training sessions on updates and changes within the industry or organization.
Education
High School Diploma -
Juarez-lincoln High School
Mission, TX05-2022
Skills
- Customer service
- Food preparation
- Conflict resolution
- Team collaboration
- Quality assurance
- Order management
- Quality control standards
- Bilingual
Languages
Spanish
Professional
English
Professional
Timeline
Kitchen Staff Member
Laredo taco
02.2024 - 04.2025
Representative
Ubiquity Global Services
High School Diploma -
Juarez-lincoln High School