YANET COLMENERO
Arlington
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Vandergriff Chevrolet
Arlington, TX
02.2026 - Current
- Assisted customers in identifying vehicle needs and preferences to enhance satisfaction.
- Developed strong relationships with clients to encourage repeat business and referrals.
- Participated in team meetings to discuss sales strategies and share best practices for success.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Resolved customer inquiries and concerns promptly to ensure a positive buying experience.
Service Advisor
Friendly Chevrolet Dallas
Dallas, TX
10.2025 - 12.2025
- Assisted customers in understanding service options and addressing inquiries.
- Coordinated service appointments, optimizing scheduling for efficiency and customer satisfaction.
- Provided accurate estimates for repairs and maintenance, enhancing transparency with clients.
- Communicated effectively with technicians to relay customer concerns and service requests.
- Ensured smooth operation of service department by managing workflow and tracking progress on repairs.
BDC Service Representative
Friendly Chevrolet Dallas
Dallas, TX
09.2024 - 10.2025
- Assisted customers with scheduling appointments for service repairs and maintenance work.
- Performed follow up calls to ensure customer satisfaction after completion of services rendered.
- Utilized problem-solving techniques to resolve customer service related issues quickly and efficiently.
- Tracked vehicle delivery times and communicated any delays or changes in delivery schedule promptly.
- Created new accounts for incoming customers following established procedures.
- Provided excellent customer service through telephone, email, and face-to-face interaction.
- Developed strong communication skills with customers to provide solutions to their automotive needs.
- Participated in team meetings to discuss strategies for increasing overall efficiency within the BDC Service Department.
- Performed outbound calls in order to generate leads and follow up on existing customers.
- Explained products and services and prices and answered questions from customers.
Education
High School Diploma -
Arlington High School
Arlington05-2024
Skills
- Appointment scheduling
- Time management
- Adaptability and flexibility
- CRM software expertise
- Reliable and punctual
- Multitasking Abilities
- Goal oriented
- Problem-solving skills
LANGUAGES
Spanish - Bilingual
Timeline
Sales Associate
Vandergriff Chevrolet
02.2026 - Current
Service Advisor
Friendly Chevrolet Dallas
10.2025 - 12.2025
BDC Service Representative
Friendly Chevrolet Dallas
09.2024 - 10.2025
High School Diploma -
Arlington High School