Summary
Overview
Work History
Education
Skills
Music, tennis, Reading
Languages
Timeline
Generic

Yanga Ngu

Suffolk,Virginia

Summary

Driven Sales Consultant with a proven track record at Verizon, adept in CRM and consultative sales techniques. Excelled in fostering customer relationships and leveraging product knowledge to exceed sales targets. Achieved top performance by strategically adapting to market changes, demonstrating exceptional time management and negotiation skills. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

2
2
years of professional experience

Work History

Sales Consultant

Verizon
03.2022 - 06.2024
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
  • Created detailed sales presentations to communicate product features and market data.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Presented [Product or Service] using interactive materials such as videos, charts and slideshows.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Checked client organization and agreements with company priorities through automating content management systems.
  • Retained consistent client base by conducting market research to develop brand strategy.
  • Responded to telephone and in-person requests for information.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Oversaw daily outbound calls to identify services that address primary needs.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

Education

High School Diploma -

Nansemond River High School
Suffolk, VA
06.2024

Skills

  • Time Management
  • Customer Relationship Management
  • CRM proficiency
  • Product and service knowledge
  • Online Marketing
  • Sales Strategies
  • Consultative Sales
  • Sales Analysis

Music, tennis, Reading

I enjoy writhing music, singing and just being a performer, I also love reading and playing tennis.

Languages

Xhosa
Native or Bilingual

Timeline

Sales Consultant

Verizon
03.2022 - 06.2024

High School Diploma -

Nansemond River High School
Yanga Ngu