Yani DeBrew
Hughesville,MD
Summary
Recent graduate with excellent research, technical, and problem-solving skills, coupled with a strong ability to quickly learn new concepts. Detail-oriented and organized, with experience in supporting organizational efforts across various roles. Enthusiastic and committed to completing tasks efficiently, including data entry, answering phones, and maintaining a courteous and professional demeanor. Demonstrates attention to detail and a proactive approach to managing tasks and assisting with day-to-day operations, ensuring operational success.
Overview
2
2
years of professional experience
Work History
Desk Specialist Assistant
Conferences & Visitor Services
College Park, MD
05.2022 - 08.2024
- Managed front desk operations for 37 residence halls, ensuring guest satisfaction and efficient distribution of residence keys, meal cards, parking passes, and packages.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Organized and maintained filing systems for documents and records under the StarRez housing program.
- Resolved service requests by individually troubleshooting and addressing user issues.
Education
Bachelor of Arts - Studio Arts
University of Maryland, College Park
College Park, MD12-2024
Associate of Applied Science - Graphic Design
Prince Georges Community College
Largo, MD07-2021
High School Diploma -
Surrattsville High School
Clinton, MD05-2018
Skills
- Administrative
- Filing
- Record keeping
- Customer service
- Hospitality
- Auditor/Research
- Manager's Assistant
- Archiving
- Scheduling
- Mail Packages Distributive
- Zoom
- Google Office Suites
- Microsoft Office 365
- Acrobat, Adobe Reader
- Expert in MyDRL (department of resident life) and Starrez Housing
Accomplishments
- Promise Scholarship
- National Leadership and Success
- Treasurer's Assistant
Timeline
Desk Specialist Assistant
Conferences & Visitor Services
05.2022 - 08.2024
Bachelor of Arts - Studio Arts
University of Maryland, College Park
Associate of Applied Science - Graphic Design
Prince Georges Community College
High School Diploma -
Surrattsville High School
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