Yaniah Chow
Summary
Talented Cake Decorator with 5 years of experience in baking industry. Dedicated to creating unique and creative designs. Effective communicator, motivated and innovative. Extensive knowledge of baking techniques and raw materials.
Overview
4
4
years of professional experience
Work History
Lead Cake and Pastry Decorator
Pearls Bake Shoppe
11.2020 - Current
- Designed majority of specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Managed material inventory and ordered new materials when needed.
- Precisely arranged display cases throughout workday to highlight finished products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Social Media Manager
Pearls Bake Shoppe
11.2020 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
Team Leader
Dunkin Donuts
01.2020 - 10.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Education
Associate of Science - Psychology
Brightpoint Community College
VirginiaSkills
- Food Production
- Product Inspection
- Hand Painting and Airbrushing
- Cake Sculpting
- Floral Design
- Social Perceptiveness
- Hand drawing
- Graphics design
- Quality assurance
- Experienced in photoshop
Timeline
Lead Cake and Pastry Decorator
Pearls Bake Shoppe
11.2020 - Current
Social Media Manager
Pearls Bake Shoppe
11.2020 - Current
Team Leader
Dunkin Donuts
01.2020 - 10.2020
Associate of Science - Psychology
Brightpoint Community College
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