Yanieska Legra Duran
Queens,NY
Summary
Dynamic and dedicated Cashier with proven expertise at Target, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective conflict resolution and team collaboration. Committed to maintaining a clean and organized environment while mentoring new staff to achieve sales goals and improve service efficiency.
Overview
2026
2026
years of professional experience
Work History
Cashier
Old Navi
- Assisted customers with product inquiries and provided recommendations.
- Handled cash register operations, including balancing and reconciling cash drawers.
- Processed customer transactions accurately and efficiently.
- Maintained clean and organized checkout area to enhance customer experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Target
01.2024 - 03.2025
- Managed inventory restocking and ensured product availability on shelves.
- Collaborated with team members to improve service speed during peak hours.
- Implemented effective communication strategies to resolve customer complaints promptly.
- Trained new cashiers in store policies, procedures, and point-of-sale systems.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Sales Associate
Burlington
2018 - 2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor and ensured product displays were visually appealing.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Managed inventory levels by restocking shelves and conducting regular stock checks.
- Educated customers on promotions and loyalty programs to increase membership enrollment.
- Participated in team meetings to discuss sales strategies and share best practices for improvement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate of Science - Accounting
Martha Abreu
Cuba, NM07.2015
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Time management skills
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Order taking
Professionalism and courtesy
Cash register systems
Payment processing
Product restocking
Conflict resolution
Complex Problem-solving
Merchandise restocking
Attention to detail
Decision making aptitude
Sales expertise
Point of sale proficiency
Fraud prevention awareness
Loyalty program promotion
Staff mentoring
Languages
English
Professional Working
Español
Native or Bilingual
Timeline
Cashier
Target
01.2024 - 03.2025
Cashier
Old Navi
Sales Associate
Burlington
2018 - 2023
Associate of Science - Accounting
Martha Abreu