Yanila Pena
West Palm Beach
Summary
Detail-oriented team member with hands-on experience in restaurant operations. Known for effective communication and strong food safety practices. Ready to leverage skills in reservation management and customer service to enhance operational efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Burlington Coat Factory Department Store
West Palm Beach
10.2025 - 02.2026
- Maintained cleanliness and organization of checkout area.
- Resolved customer inquiries and provided excellent service.
- Followed store policies for returns and exchanges diligently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
BOH Team Member
Chick-fil-A
West Palm Beach
09.2025 - 12.2025
- Prepared food items following company recipes and safety standards.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Operated kitchen equipment safely and efficiently during peak hours.
- Assisted in inventory management by restocking supplies as needed.
- Communicated effectively with front-of-house staff regarding orders and special requests.
- Managed closing duties such as cleaning workstations and organizing storage areas for next shift.
- Set up, stocked, and restocked workstations with necessary supplies.
Restaurant Hostess
Miller's Ale House
Jensen Beach
12.2024 - 05.2025
- Managed reservation system, ensuring efficient seating arrangements.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
Team Member
Wendys Restaurant
Port Saint Lucie
02.2024 - 01.2025
- Handled cash transactions accurately at the register.
- Maintained cleanliness and organization of dining and kitchen areas.
- Provided friendly customer service, responding to inquiries and taking orders.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
High School Diploma -
Forest Hill Highschool
West Palm Beach05-2023
Skills
- Cash handling
- Food safety
- Customer service
- Inventory management
- Reservation management
- Effective communication
- Order packaging
- Product restocking
- general cleaning
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
Burlington Coat Factory Department Store
10.2025 - 02.2026
BOH Team Member
Chick-fil-A
09.2025 - 12.2025
Restaurant Hostess
Miller's Ale House
12.2024 - 05.2025
Team Member
Wendys Restaurant
02.2024 - 01.2025
High School Diploma -
Forest Hill Highschool