Summary
Overview
Work History
Education
Skills
Languages
Timeline
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YaoHui Chen

Flushing,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

6
6
years of professional experience

Work History

Car Salesperson

AUTO SALES
Flushing, NY
07.2024 - 09.2024
  • Conducted test drives for prospective buyers.
  • Greeted customers and provided product information.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Provided follow-up customer service after a car sale was completed.

Waitress

Xaga Sushi
Long Island, NY
06.2020 - 04.2024
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Maintained a clean work station by restocking supplies, wiping down counters.

Front Desk Receptionist

Clinical
Flushing, NY
04.2019 - 09.2019
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.

Cafe Worker

Moon Cafe
Flushing, NY
11.2018 - 03.2019
  • Greeted customers upon arrival and provided assistance with menu selections.
  • Prepared food orders, such as sandwiches, salads, and beverages.
  • Received payment from customers, processed credit card transactions, and issued change or receipts.
  • Cleaned tables in the dining area before and after customer seating.
  • Completed assigned tasks within designated time frames while adhering to quality standards set by management team.
  • Complied with all applicable laws related to serving alcoholic beverages responsibly.

Education

Bachelor of Science - Electrical Engineering

City College of New York of The City University of New York, The
New York, NY
06-2025

High School Diploma -

John Bowne High School
Flushing, NY
06-2019

Skills

  • Persuasion techniques
  • Building rapport
  • Closing deals
  • Sales Presentations
  • Goal-Oriented
  • Cold-calling
  • Upselling strategies
  • Price Negotiation
  • Title Research
  • Follow-up skills
  • Customer Service
  • Team Collaboration

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual

Timeline

Car Salesperson

AUTO SALES
07.2024 - 09.2024

Waitress

Xaga Sushi
06.2020 - 04.2024

Front Desk Receptionist

Clinical
04.2019 - 09.2019

Cafe Worker

Moon Cafe
11.2018 - 03.2019

Bachelor of Science - Electrical Engineering

City College of New York of The City University of New York, The

High School Diploma -

John Bowne High School

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YaoHui Chen