Fluent in Spanish and English, I enjoy working with others and making sure tasks are complete. I am willing to learn in order to be successful at performing my job.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Bobs Thriftway
Lovington, NM
03.2024 - Current
Offered customers carry-out service at completion of transaction.
Greeted customers promptly and responded to questions.
Delivered high level of customer service to customers using active listening and engagement skills.
Performed other duties as assigned by management.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Welcomed customers, offering assistance to help find store items.
Answered customers' questions and provided information on store procedures or policies.
Worked closely with front-end staff to assist customers.
Resolved customer complaints professionally in accordance with company policy.
Processed returned merchandise by strictly following store return and exchange procedures.
Balanced daily transactions on a computerized point-of-sale system.
Operated cash register or POS system to receive payment by cash, check and credit card.
Maintained work area and kept cash drawer organized.
Followed company security procedures for handling large sums of money.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Answered customer questions and provided store information.
Conducted price checks for special orders or discounts as requested by customers.
Issued receipts, refunds, credits or change due to customers.
Secretary's Assistant
Carrasco Insulation &Oilfield sevices
Lovington, NM
09.2022 - 02.2024
Processed invoices and other financial records.
Organized and maintained filing systems, both paper and electronic.
Performed data entry tasks into software programs such as Excel spreadsheets or Access databases.
Created detailed documentation outlining step-by-step instructions for completing tasks related to job duties.
Answered and screened incoming calls for the secretary.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Proofread documents before submission to ensure accuracy of content and grammar.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Monitored inventory levels of office supplies in order to ensure adequate stock was available at all times.
Ordered office supplies when needed.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Worked effectively in team environments to make the workplace more productive.
Grocery Sacker
Bobs Thriftway
Lovington, NM
03.2021 - 09.2022
Loaded and unloaded items from machines, carts and dollies.
Assisted customers with bagging purchases, ensuring items were secured and handled with care.
Collected shopping carts from parking lot and returned to store.
Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
Worked additional hours and shifts to meet tight deadlines during peak periods.
Stocked shelves when needed and notated shortages.
Performed bagging duties efficiently while keeping a friendly demeanor towards shoppers.
Managed inventory of bags, restocking as necessary to ensure availability.
Education
High School Diploma -
Lovington High School
Lovington, NM
05-2023
Skills
Customer service
Team collaboration
Time management
Bilingual Spanish and English
Active listening
Communication
Dependable and responsible
Customer assistance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
Bilingual Seal Certification
Certification
Certification of Completion for Clinical Medical Assistant