Yara Sanchez Jarquin
Pursuing CNA 1
Castle Hayne,NC
Summary
Currently a Shift leader who who is driven and hardworking who is able to put her customers first. Successfully communicates while being able to work through issues and tasks professionally. Driven student currently in CNA 1 class with ambition. Registered for CNA 2 course in the fall open to learning and making a patient my priority. Ready and reliable employee seeking a CNA position keeping in mind the importance of a patients needs.
Overview
2
2
Languages
1
1
Certification
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Shift Leader
Kale Me Crazy
Wilmington, NC
10.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Enforced company policies and regulations with employees.
- Adjusted meals based on person centered dietary needs.
- Exercised composure under pressure and in escalated customer service scenarios.
Hostess
La Costa Mexican Restaurant
Wilmington, NC
10.2018 - 10.2019
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Education
Associate of Science -
Cape Fear Community College
Wilmington, NC 06.2019 - Current
Skills
Safety processes and procedures
Certification
Basic Life Support (BLS) Certified American Heart Association 2021
Timeline
Basic Life Support (BLS) Certified American Heart Association 2021
06-2021
Shift Leader
Kale Me Crazy
10.2019 - Current
Associate of Science -
Cape Fear Community College
06.2019 - Current
Hostess
La Costa Mexican Restaurant
10.2018 - 10.2019
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