Yaraiga Davis
Dallas,TX
Summary
Results-driven customer service professional with 4+years of experience in providing exceptional patient care and resolving customer complaints. Proficient in multitasking, order processing, and technical troubleshooting. Possesses strong communication and problem-solving skills. Currently pursuing an Associate's degree in Business.
Polite and accommodating professional bringing several years of experience in hospitality settings. Sincere and helpful when working with guests, families, and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Smiley Dental & Orthodontics
Dallas, TX
05.2022 - Current
- Can offer patients superior customer service throughout the day
- Also with Multitasking Skills of patient scheduling, collections and receivables and miscellaneous operations
- Performed data entry into computer systems to maintain accurate records of customer information.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
Customer Service Representative
Chime Solutions
Dallas, TX
03.2020 - 06.2022
- Answering questions about a company's products or services
- Processing orders and transactions
- Resolving issues and troubleshooting technical problems
- Delivering information about a company's offerings
- Handling customer complaints
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Some College (No Degree) - Business
Eastfield College
Mesquite, TXSkills
- Customer service
- Communication skills
- Problem solving
- Teamwork
- Email and telephone decorum
- Verbal and written communication
- Customer assistance and interaction
- Problem-solving skills
Certification
Driver's License
Timeline
Front Desk Receptionist
Smiley Dental & Orthodontics
05.2022 - Current
Customer Service Representative
Chime Solutions
03.2020 - 06.2022
Driver's License
Some College (No Degree) - Business
Eastfield College
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