Customer Service
Southwestern Motor Transport
9600 Aldine Westfield Rd Houston, Tx 77093
03.2016 - 10.2016
- Assisting customer over the phone with tracking, facility locations, contact name and numbers, general information, etc
- Speak to drivers and try to help before directing calls to dispatch operations and/or management
- Place or cancel orders such as pickups or drop offs
- Processing daily driver trip envelopes (receipts, delivery receipts, and paperwork)