Answered incoming phone calls and addressed questions from customers and healthcare providers.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Entered and processed patients' prescriptions into internal system.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Collected co-payments or full payments from customers.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Entry-level Pharmacy Technician
AZALIAS PHARMACY
Hialeah, FL
01.2018 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Stocked, labeled, and inventoried medication to keep accurate records.
Entered and processed patients' prescriptions into internal system.
Managed opening and closing duties for pharmacy.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.