Yarida Rivera Nieblas
Mesa,AZ
Summary
Customer service professional with extensive experience in financial processing and relationship management. Achieved consistent performance targets while maintaining accurate record-keeping. Proficient in multitasking and improving customer interactions, resulting in high satisfaction rates and enhanced operational efficiency.
Overview
15
15
years of professional experience
Work History
CSR Customer Service Representative
PLS Check Cashier financial
08.2024 - Current
- Provides excellent customer service by assisting them with various financial transactions, including money orders, bill payments, and prepaid cards services.
- Handles large sums of money responsibility and maintain accurate records of all transactions.
- Consistently meets and exceeds performance targets, contributes to overall work-related interactions.
Youth Care Worker
Southwest Key Programs
10.2022 - 05.2023
- Provided daily care and supervision to youth in a residential shelter.
- Developed and implemented recreational and educational activities.
- Assisted with behavior management and conflict resolution.
- Maintained accurate records and documentation of youth progress.
- Collaborated with other staff to create a positive environment.
Manufacturing Electric Assembler- Operator
AXON Enterprise
07.2018 - 05.2021
- Assembled electric components and systems according to specifications.
- Conducted quality checks to ensure proper assembly and functionality.
- Maintained a clean and organized workspace to ensure safety and efficiency.
- Collaborated with team members to meet production deadlines.
Gas station cashier
Chevron
08.2016 - 11.2016
- Managed cash register and processed transactions.
- Provided friendly customer service.
- Maintained store cleanliness and stocked shelves.
Babysitter
Self employed
06.2010 - 08.2016
- Provided care for children the ages from newborn – 6, ensuring their safety and well-being.
- Organized and engaged in age-appropriate recreational activities such as games, crafts, and outdoor play.
- Prepared meals and snacks, ensuring dietary needs and preferences were met.
- Assisted in early childhood development activities, including reading, educational games and sensory play.
- Maintained a clean and organized environment, including diaper changes and light housekeeping duties.
Education
GED -
Rio Salado College
Phoenix, AzLevel One Certificate - Business Entrepreneurship
Rio Salado College
Phoenix, AzHigh School Diploma -
Prepa En Linia
Hermosillo Skills
- Interpersonal and communication skills
- Relationship management
- Organizational abilities
- Multitasking proficiency
- Activity development
- Record keeping
- Customer service excellence
- Financial processing
- Inventory oversight
- Childcare safety assurance
- Well-being support
Languages
Spanish
Professional
Timeline
CSR Customer Service Representative
PLS Check Cashier financial
08.2024 - Current
Youth Care Worker
Southwest Key Programs
10.2022 - 05.2023
Manufacturing Electric Assembler- Operator
AXON Enterprise
07.2018 - 05.2021
Gas station cashier
Chevron
08.2016 - 11.2016
Babysitter
Self employed
06.2010 - 08.2016
GED -
Rio Salado College
Level One Certificate - Business Entrepreneurship
Rio Salado College
High School Diploma -
Prepa En Linia
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