Yaritzel Gonzalez
Conroe,TX
Summary
Dynamic and dedicated professional with extensive experience at HEB Grocery Store and HEB Fuel. Proven track record in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in team collaboration and maintaining operational efficiency, while demonstrating reliability and strong communication abilities. Committed to fostering a positive shopping environment.
Overview
2027
2027
years of professional experience
Work History
Cashier
HEB Grocery Store
Gas Station Attendant
HEB Fuel
09.2020 - Current
- Operated fuel pumps and provided customer assistance to ensure smooth transactions.
- Maintained cleanliness and organization of fueling area to promote safety and efficiency.
- Monitored inventory levels and reported discrepancies to management for timely replenishment.
- Assisted customers with product selections, enhancing overall shopping experience at the convenience store.
Self Checkout Host
HEB Grocery Store
Conroe
09.2020 - Current
- Assisted customers with self-checkout processes to enhance shopping experience.
- Maintained cleanliness and organization of checkout area for efficient operations.
- Resolved customer inquiries and technical issues promptly at self-checkout.
- Trained new employees on self-checkout procedures and customer service standards.
- Collaborated with team members to improve checkout efficiency and reduce wait times.
- Provided feedback on system functionality to enhance user experience at kiosks.
- Engaged with customers and offered assistance upon entry into store.
- Assisted customers with self-checkout machine operations.
Education
High School Diploma -
Conroe High School
Conroe, TX05.2022
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cleaning and sanitizing
Team collaboration
Reliability and punctuality
Written and verbal communication
Professionalism and courtesy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Gas Station Attendant
HEB Fuel
09.2020 - Current
Self Checkout Host
HEB Grocery Store
09.2020 - Current
Cashier
HEB Grocery Store
High School Diploma -
Conroe High School