YARIVELEE Felix Rivera
Weehawken,NJ
Summary
Professional Woman with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Enrollment Specialist
Lutheran Senior Life
02.2023 - Current
- Reviewed statistic enrollment data and prepared reports.
- Communicated effectively via telephone, email and in person with prospective customers.
- Updated, entered and reviewed customer data.
- Understood and thoroughly explained services provided to customers and potential customers.
- Promoted services and actively recruited new customers by attending state, national, and community events.
- Conducted research and identified market trends to develop better strategies for sales.
- Monitored customer feedback and identified areas of improvement.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Negotiated contracts and terms of sale with potential customers.
- Developed and implemented promotional strategies to increase client base.
Insurance Broker
Medchoice Advisors
03.2019 - Current
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
- Expanded the company''s client base through effective networking and relationship-building strategies.
- Streamlined the insurance application process, resulting in faster approvals and increased efficiency.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
Patient Access Service Representative
RWJBH HAMILTON NJ
12.2022 - 01.2023
- Contributed to the reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Collected and entered patient demographic and insurance data into a computer database to establish patients' medical records.
- Resolved patient financial problems with guidance from documented guidelines and procedures.
- Verified insurance with a certain Database like CMS and Notivasphere and used Epic Software
Outreach Specialist
Hudson County Dept of Health and Human Services
02.2022 - 07.2022
- Reached out to nonprofits and other organizations to find funding for at-risk groups.
- Represented the organization at industry conferences by manning booths and giving polished presentations.
- Assisted families with financial and housing resources.
- Pre-qualified individuals for services by collecting and verifying applicants' personal, financial, and employment histories.
- Networked across Hudson County to build new connections and make initial contacts with prospects.
Patient Access Representative
Hackensack Meridian Health/Palisades Medical Center
05.2021 - 07.2022
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Resolved patient financial problems with guidance from documented guidelines and procedures.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Administrative Assistant
Atalian Global Services
01.2021 - 05.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Managed relational database to store information for reference, reporting and analysis.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Edited documents to improve accuracy of language, flow and readability.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
City Clerk
Union City City Hall
08.2019 - 12.2019
- Updated documents such as municipal codes and city charters.
- Worked closely with city personnel in the development and interpretation of city and department policies and conferred with legal advisors and city officials regarding management problems.
- Assisted in budget prep, expenditure review, and budget administration.
- Responded to requests for information from the public, other municipalities, or state and federal legislative offices.
- Responded to in-person and telephone requests for information from the general public, attorneys, and other involved parties.
- Issued public notification of official activities or meetings.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
Education
Bachelor of Science - Social Work
Rutgers, The State University of New Jersey
New Brunswick, NJ 06.2023 - Current
Associate of Science - Human Services
Hudson County Community College
Jersey City, NJ 09.2020 - 05.2023
GED -
Hudson County School of Technology
Jersey City, NJ 11.2020 - 11.2020
Skills
Excellent communication, organization, and motivation skillsundefined
Timeline
Bachelor of Science - Social Work
Rutgers, The State University of New Jersey
06.2023 - Current
Enrollment Specialist
Lutheran Senior Life
02.2023 - Current
Patient Access Service Representative
RWJBH HAMILTON NJ
12.2022 - 01.2023
Outreach Specialist
Hudson County Dept of Health and Human Services
02.2022 - 07.2022
Patient Access Representative
Hackensack Meridian Health/Palisades Medical Center
05.2021 - 07.2022
Administrative Assistant
Atalian Global Services
01.2021 - 05.2021
GED -
Hudson County School of Technology
11.2020 - 11.2020
Associate of Science - Human Services
Hudson County Community College
09.2020 - 05.2023
City Clerk
Union City City Hall
08.2019 - 12.2019
Insurance Broker
Medchoice Advisors
03.2019 - Current
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