Yaroslava Semyda
McLean,VA
Summary
Experienced front desk professional with strong customer service and patient coordination skills.Currently working at a medical spa where I manage scheduling, patient communication, and administrative tasks in a fast-paced healthcare environment. Known for being organized, reliable, and friendly with patients. Seeking a part-time front desk or patient services role to continue developing experience in healthcare administration.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Front Desk Receptionist
Laser of Arlington
Arlington, VA
01.2024 - Current
- Greet and assist patients in a professional healthcare environment.
- Perform patient check-in and check-out procedures.
- Schedule treatments and manage provider calendars.
- Answer phone calls and respond to patient questions about services and appointments.
- Process payments and maintain accurate patient records.
- Coordinate with providers and staff to maintain efficient clinic operations.
Front Desk Assistant
ACE Cabinet and Granite
Chantilly, Virginia
09.2023 - 01.2024
- Handled incoming calls and assisted customers with inquiries.
- Scheduled appointments and coordinated meetings.
- Managed office documentation and customer records.
- Provided customer service and administrative support.
Sales Consultant
Vinci
Tysons Corner, Virginia
01.2023 - 09.2023
- Assisted customers with product selection and sales.
- Managed inventory and processed transactions.
- Maintained customer relationships and met sales goals.
Sales Consultant /Junior Accountant
Bogatyr
Bila Tserkva
03.2016 - 01.2022
- Engaged customers to identify needs and recommend suitable products.
- Developed product knowledge to effectively address customer inquiries and concerns.
- Collaborated with team members to enhance sales strategies and improve customer service.
- Managed inventory levels to ensure product availability for customers.
Education
Bachelor of Arts - Secondary Education (Music Art) / Pedagogy
Pavlo Tychyna Uman State Pedagogical University
Uman, Ukraine 09.2019 - 06.2021
Associate of Arts - Music Art in Education
Boguslav Humanitarian College
Boguslav, Ukraine 09.2015 - 06.2019
Skills
- Computer proficiency
- Appointment scheduling
- Office documentation
- Customer relationship management
- Phone and email communication
- Office administration
- Multilingual communication
- Payment processing
- Time management
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Turkish
Elementary
Timeline
Front Desk Receptionist
Laser of Arlington
01.2024 - Current
Front Desk Assistant
ACE Cabinet and Granite
09.2023 - 01.2024
Sales Consultant
Vinci
01.2023 - 09.2023
Bachelor of Arts - Secondary Education (Music Art) / Pedagogy
Pavlo Tychyna Uman State Pedagogical University
09.2019 - 06.2021
Sales Consultant /Junior Accountant
Bogatyr
03.2016 - 01.2022
Associate of Arts - Music Art in Education
Boguslav Humanitarian College
09.2015 - 06.2019