Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yashira Cuevas

Springfield,MA

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Committed Personal Care Assistant skilled in supervising and assisting clients with meal preparation and daily activities to promote independence. Caring and compassionate with proven history of positive client feedback.

Overview

6
6
years of professional experience

Work History

Cashier

Cumberland Farms
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Retail Sales Consultant

Prime Communications
08.2022 - 05.2023
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Handled cash transactions accurately while adhering to established security procedures.
  • Developed strong relationships with clients, leading to repeat business and increased referrals.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Personal Care Assistant

Tempus Unlimited
09.2018 - 05.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.

Education

High School Diploma -

High School of Commerce
Springfield, MA
06.2018

Skills

    Customer Service

    Customer Assistance

    Work Ethic and Integrity

    Patience and Empathy

    Customer Relations

    Cash Register Operation

    Written and verbal communication

    Professionalism and Courtesy

    Product Knowledge

    Conflict Resolution

    Sales expertise

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Cumberland Farms
05.2023 - Current

Retail Sales Consultant

Prime Communications
08.2022 - 05.2023

Personal Care Assistant

Tempus Unlimited
09.2018 - 05.2023

High School Diploma -

High School of Commerce

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Yashira Cuevas