Yasmeen Williams
Elkhart
Summary
Dynamic and dedicated professional with experience at Home2 Suites by Hilton, excelling in customer service and time management. Proven ability to enhance guest satisfaction and maintain a welcoming environment. Skilled in cash handling and vital signs monitoring, demonstrating strong attention to detail and effective communication in high-pressure situations.
Developed essential skills in healthcare environment, including patient care, communication, and teamwork. Seeking to transition into new field where these transferrable skills can be applied effectively. Aiming to leverage these abilities to contribute meaningfully in dynamic and supportive workplace.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Home2 Suites by Hilton Hotel
05.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
CNA
Brickyard Healthcare
12.2022 - 05.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
Associate Degree In Nursing - Medical Assistant
Ross Medical Education Center
Granger, INCore 40 - N/A
Elkhart Central High School
Elkhart, IN06.2017
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Data entry
- Problem-solving skills
- Team collaboration
- Verbal and written communication
- Hospitality services
- Call forwarding
- Mail handling
- Problem-solving
- Vital signs monitoring
- Patient care
- Feeding assistance
- Basic life support
- End-of-life care
- Wound care
- Active listening
- Flexibility and adaptability
Certification
CPR
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Front Desk Receptionist
Home2 Suites by Hilton Hotel
05.2024 - Current
CNA
Brickyard Healthcare
12.2022 - 05.2024
Associate Degree In Nursing - Medical Assistant
Ross Medical Education Center
Core 40 - N/A
Elkhart Central High School
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