Microsoft Office
Yasmen Giron
Full-time Student
Peekskill,NY
Summary
Fresh sharp individual with a passion for Biology and committed to delivering best-in-class service to customers of diverse backgrounds. Medical Terminology background with the track to graduate with Liberal Arts Math & Science A.S then Biology B.S degree.
Overview
6
6
years of professional experience
5
5
Years of customer service
1
1
Certification
1
1
Language
Work History
Sales Associate
JOANN Fabrics And Crafts
Peekskill, NY
05.2021 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Provided positive first impressions to welcome existing, new and potential customers.
Customer Service Representative
ShopRite
Mohegan Lake, NY
09.2018 - 01.2020
- Managed numerous translation requests each day with positive and upbeat communication style to uncover and handle customer needs.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate of Science - Biology
Westchester Community College
Valhalla, NY 01.2020 - Current
High School Diploma -
Peekskill High School
Peekskill, NY 09.2014 - 06.2018
Skills
Problem-solving skills
Software
Google Drive
Certification
Adult, Child And Baby First Aid/CPR/AED Online - American Red Cross
Accomplishments
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Sales Associate
JOANN Fabrics And Crafts
05.2021 - Current
Adult, Child And Baby First Aid/CPR/AED Online - American Red Cross
04-2021
Associate of Science - Biology
Westchester Community College
01.2020 - Current
Customer Service Representative
ShopRite
09.2018 - 01.2020
High School Diploma -
Peekskill High School
09.2014 - 06.2018
Similar Profiles
Katie SnyderKatie Snyder
Inventory Coordinator at JOANN Fabrics and CraftsInventory Coordinator at JOANN Fabrics and Crafts
Hailey JamesHailey James
Picker/Warehouse Packer at JOANN Fabrics and CraftsPicker/Warehouse Packer at JOANN Fabrics and Crafts
Ana ThodeAna Thode
Manager of Business Development and Sales at JOANN Fabrics and CraftsManager of Business Development and Sales at JOANN Fabrics and Crafts
Jazmine MoralesJazmine Morales
Sales Associate at JOANN Fabrics and CraftsSales Associate at JOANN Fabrics and Crafts
Caroline Onwuemeli-PetersCaroline Onwuemeli-Peters
Tenured Special Education Teacher at City School District of New Rochelle: IEYMSTenured Special Education Teacher at City School District of New Rochelle: IEYMS