Yasmi Pineda-Hernandez
West Palm Beach
Summary
Dynamic sales associate with strong customer service and relationship-building skills. Committed to creating positive shopping experiences and driving customer loyalty.
Enthusiastic professional with a background in customer service and cleaning. Known for exceptional people skills and a flexible approach, ready to enhance customer satisfaction and support team objectives.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Sales Associate
Carters Inc
Wellington, FL
07.2024 - Current
- Assisted customers with product selection and provided detailed information on merchandise.
- Maintained visual merchandising standards to enhance store presentation and customer experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to achieve daily sales goals and maintain high levels of customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Resolved customer inquiries and complaints effectively, contributing to a positive shopping environment.
Cleaning House Maid
Yesmy Cleaning Service
West Palm Beach, FL
06.2022 - 06.2024
- Executed thorough cleaning and sanitizing of residential areas to maintain high standards of hygiene.
- Managed laundry services, ensuring proper care and organization of garments for clients.
- Developed efficient cleaning schedules to optimize time management and enhance service delivery.
- Reduced allergens and improved air quality by regularly dusting, vacuuming, and sanitizing surfaces in the home.
- Collaborated with homeowners on special projects like decluttering or reorganizing spaces for improved functionality and aesthetics.
- Managed household tasks efficiently, allowing clients to focus on work and personal responsibilities without distractions.
- Prevented potential damage to valuables by carefully handling fragile items during cleaning processes.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Assisted homeowner with laundry folding, ironing and pressing.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged positively with residents while cleaning apartments and common areas.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Changed bed linens and collected soiled linens for cleaning.
- Washed and put away kitchen dishes, utensils and glassware.
- Polished fixtures to achieve professional shine and appearance.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Education
High School Diploma -
John I Leonard
Greenacres City, FLSkills
- Customer service
- Teamwork and collaboration
- Flexible schedule
- Verbal/written communication
- Friendly and outgoing
- Guest relations
- Client service
- Outgoing personality
- Relationship building
- Exceptional customer service
- Excellent people skills
- Listening skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Carters Inc
07.2024 - Current
Cleaning House Maid
Yesmy Cleaning Service
06.2022 - 06.2024
High School Diploma -
John I Leonard