Yasmin Golbadi
Las Vegas,Nevada
Summary
Professional hospitality expert with significant experience in crafting high-quality beverages and ensuring customer satisfaction. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Skilled in mixology, inventory management, and guest relations, with reliable and flexible approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Bartender
VIP Staffing Agency
10.2021 - 10.2024
- Balanced efficiency with exceptional service to manage guests in a high-volume environment
- Assisted in training new employees on proper techniques and procedures related to the job
Bartender
Horizon Event Solutions
09.2021 - 05.2024
- Handled a high volume of orders per hour while maintaining accuracy in cash and credit transactions
- Maximized revenues by upselling additional drinks from the menu and procuring tips from clientele, increasing sales by 10%
Bartender
Taverna Costera
09.2022 - 06.2023
- Provide exceptional customer service by addressing inquiries, offering menu recommendations, and accommodating special requests or dietary restrictions
- Improved sales by 25% and completed 48+ rooftop events, providing an exceptional guest experience through careful attention to hospitality and customer service
Lead Server
Flights Restaurant
06.2021 - 03.2022
- Generated 87% customer satisfaction ratings and increased customer retention levels by 57%
- Provided informed, accurate, and friendly service to customers, resulting in positive reviews from 93% of customers surveyed
Gaming Bartender
Freezone Las Vegas
01.2020 - 09.2021
- Processed customer orders on POS system accurately and within a specified timeframe, handled payouts on casino games efficiently, and established rapport with customers to ensure satisfaction, resulting in a customer approval rating of 93%
- Successfully served customers with excellence and generated an average of 20% more in tips compared to co-workers
Education
Bachelor of Science - Nursing
Chamberlain University, College of Nursing
Las Vegas, NV05-2025
Master of Education - Curriculum And Instruction
University of Nevada, Las Vegas
Las Vegas, NV05-2017
Bachelor of Arts - Strategic Corporate Communications
Chapman University
Orange, CA05-2015
Certification
- Non-Gaming Sheriff's Card, Las Vegas Metropolitan Police Department
- Food Handler Safety Training Card, SNHD
- Techniques of Alcohol Management (TAM)
Timeline
Bartender
Taverna Costera
09.2022 - 06.2023
Lead Bartender
VIP Staffing Agency
10.2021 - 10.2024
Bartender
Horizon Event Solutions
09.2021 - 05.2024
Lead Server
Flights Restaurant
06.2021 - 03.2022
Gaming Bartender
Freezone Las Vegas
01.2020 - 09.2021
Bachelor of Science - Nursing
Chamberlain University, College of Nursing
Master of Education - Curriculum And Instruction
University of Nevada, Las Vegas
Bachelor of Arts - Strategic Corporate Communications
Chapman University
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