Yasmin Gutierrez
Vista,CA
Summary
Dynamic professional with a proven track record at Pechanga Resort Casino, excelling in cash handling and customer service. Leveraging strong communication and leadership skills, I consistently enhance guest experiences while ensuring accuracy in transactions. Adept at collaborating with teams to achieve operational goals and drive sales success.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Casino Cage Cashier
Pechanga Resort Casino
Temecula, CA
10.2025 - Current
- Handle cash transactions for guests, including buying and redeeming casino chips and processing payouts accurately.
- Verify cash, chips, vouchers, and other financial instruments while maintaining strict accountability for all transactions.
- Provide professional customer service by answering guest questions and resolving transaction issues promptly.
- Maintain a secure, organized cashier station while following casino policies, procedures, and regulatory requirements.
Sales Associate
Quay
Irvine, CA
04.2023 - 10.2023
- Assist customers with product selection, provide knowledgeable recommendations, and deliver friendly, personalized service.
- Process sales transactions accurately, including cash, credit/debit, and other payment methods.
- Maintain an organized, clean, and visually appealing sales floor while restocking merchandise as needed.
- Support daily store operations by handling inventory, answering customer questions, and following company policies and procedures.
- Earned commission based compensation by generating sales, demonstrating strong product knowledge, and using effective communication and upselling techniques.
Cashier
TJ Maxx
Irvine, CA
10.2022 - 04.2023
- Process customer purchases accurately and efficiently using the cash register and various payment methods.
- Provide friendly customer service by answering questions, assisting with returns, and resolving basic concerns.
- Maintain a clean and organized checkout area while ensuring merchandise is handled carefully.
- Follow company policies for cash handling, loss prevention, and customer service while supporting overall store operations.
Education
No Degree - Early Childhood Care And Education
Palomar College
San Marcos, CA06.2026
No Degree - Business And Management
Westcliff University
Irvine, CA06.2026
High School Diploma -
El Camino High School
Oceanside, CA06.2022
Skills
- Customer service and relationship building
- Sales and upselling techniques
- Adaptability and flexibility
- Reliability
- Professionalism
- Cash handling
- POS systems
- Communication and active listening
- Teamwork
- Time management
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Casino Cage Cashier
Pechanga Resort Casino
10.2025 - Current
Sales Associate
Quay
04.2023 - 10.2023
Cashier
TJ Maxx
10.2022 - 04.2023
No Degree - Early Childhood Care And Education
Palomar College
No Degree - Business And Management
Westcliff University
High School Diploma -
El Camino High School